Israel's Aviation Services Law (Tibi Law): Compensation Guide
Israel's Aviation Services Law (2012), known as the Tibi Law, gives passengers on flights to and from Israel fixed compensation without having to prove any damage — similar to EU261, but with its own thresholds and amounts.
When does compensation apply?
The law covers flights departing from or arriving in Israel. Compensation is due for a delay of 8 hours or more, a cancellation with less than 14 days' notice, or denied boarding.
Unlike EU261's 3-hour threshold, the Israeli law requires an 8+ hour delay — but it pays regardless of proven damage, and even emotional distress is presumed.
How much can you get?
Amounts are fixed in shekels by distance: 1,390 ₪ for flights up to 2,000 km; 2,230 ₪ for 2,000–4,500 km; 3,340 ₪ for over 4,500 km.
These amounts apply per passenger, per disrupted flight — and stack with refunds, meals and hotel care obligations.
How to claim in Israel
Send a written claim to the airline first. If it refuses or doesn't respond, Israeli law allows filing in Small Claims Court — a simple, inexpensive procedure designed for individuals without a lawyer.
The time limit is 4 years from the flight date. Keep your boarding pass, booking confirmation and any receipts for expenses.