How to Claim Flight Compensation: Step-by-Step
Claiming compensation yourself takes about 30 minutes and saves you the 35–44% that agencies charge. Here's the exact process that works.
Step 1: Check your eligibility
Use our free checker: enter your flight number, date, route and delay. You'll instantly see if you're covered and the exact amount (€250/€400/€600 or ₪).
Gather documents: booking confirmation (with PNR), boarding pass, and any delay/cancellation notice from the airline.
Step 2: Send the claim
Send a written claim citing the exact regulation (EU261, UK261, or Israeli Aviation Services Law) directly to the airline — via its official claim form, claims email, or registered post to the head office.
State: flight number, date, route, what happened, the amount you're claiming, and your bank details. Attach copies of your documents. Our generator writes this letter for you in correct legal language.
Step 3: Escalate if ignored
Airlines must respond within a few weeks. No reply after 14 days, or a rejection? Escalate to the National Enforcement Body (EU), an ADR scheme (UK), the US DOT, or Israeli Small Claims Court.
Keep a paper trail: send by registered post or keep email receipts. Courts and enforcement bodies favour documented claims.